# DishRoute

> DishRoute is a restaurant operating system: QR table ordering without an app, a live order board, kitchen display, waiter app, payments and invoices, menu management, reports and multi-branch control, plus growth modules such as WhatsApp ordering, marketing, loyalty, CRM, reservations, online ordering and a restaurant website. Built and run by ABT Dev Services, Lahore, Pakistan.

DishRoute is sold as an online service. A restaurant signs up on dishroute.app, gets a workspace (account) and a 14-day free trial, and logs in at https://dishroute.app/app/login. Plans are priced in US dollars, with rupee prices in Pakistan. Currency, tax rules and service charge are settings; screens work in English and Urdu.

## Product

- [Features](https://dishroute.app/features): the core areas of the system on one page
- [Guest QR ordering](https://dishroute.app/features/guest-ordering): Your branded menu opens from a table QR. No app, no signup.
- [Order board and kitchen](https://dishroute.app/features/order-board): Every order on one live board, every ticket on the kitchen screen.
- [Waiter app](https://dishroute.app/features/waiter): A live table map in every waiter pocket.
- [Payments and invoices](https://dishroute.app/features/payments): Every payment method, a clean invoice, books that add up.
- [Menu management](https://dishroute.app/features/menu): Change a price or sell out a dish in one tap, everywhere at once.
- [Reports](https://dishroute.app/features/reports): Know what sold, when, and where, without a spreadsheet.
- [Branches](https://dishroute.app/features/branches): Every branch, its own team, one view for the owner.

## Growth modules

- [All modules](https://dishroute.app/modules): the module catalogue and the plan that includes each
- [WhatsApp ordering](https://dishroute.app/modules/whatsapp-ordering): Take orders where your guests already chat.
- [Marketing campaigns](https://dishroute.app/modules/marketing): Fill quiet nights with messages guests actually want.
- [Loyalty and rewards](https://dishroute.app/modules/loyalty): Give regulars a reason to choose you again.
- [Customer CRM](https://dishroute.app/modules/crm): Know your regulars by name, not by table number.
- [Reservations and waitlist](https://dishroute.app/modules/reservations): Fewer empty tables, fewer no-shows.
- [Online ordering](https://dishroute.app/modules/online-ordering): Takeaway and delivery without marketplace commission.
- [Restaurant website](https://dishroute.app/modules/microsite): A fast restaurant website, ready in minutes.
- [Stock and availability](https://dishroute.app/modules/inventory): Stop selling what the kitchen has run out of.
- [Counter POS](https://dishroute.app/modules/pos): A fast counter screen for takeaway and walk-ins.
- [AI insights](https://dishroute.app/modules/insights): Ask your sales a question, get an answer.

## Who it is for

- [Cafes and coffee shops](https://dishroute.app/solutions/cafes): Guests order and pay from the table or the counter, the barista sees every drink on one screen, and regulars collect stamps without a paper card.
- [Fine dining](https://dishroute.app/solutions/fine-dining): Waiters see every table live, the kitchen paces each course, reservations protect busy nights, and your team remembers regulars by name.
- [Fast food and QSR](https://dishroute.app/solutions/quick-service): A counter screen built for speed, token numbers, a kitchen display that keeps up with the rush, and online and WhatsApp orders on the same board.
- [Cloud kitchens](https://dishroute.app/solutions/cloud-kitchens): Take delivery and pickup orders on your own website and WhatsApp, cook from one kitchen screen, assign riders and bring guests back with campaigns.
- [Chains and franchises](https://dishroute.app/solutions/chains): One central menu, branch prices where you need them, staff who see only their branch, and an owner view that adds every branch up live.
- [Food courts](https://dishroute.app/solutions/food-courts): Guests order from a counter or from their seat, follow the order status on their phone, and come back only when the food is ready.

## Pricing and signup

- [Pricing](https://dishroute.app/pricing): Starter, Growth and Pro plans with limits, monthly or yearly, plus Enterprise on request
- [Start a free trial](https://dishroute.app/signup): self-service signup with a workspace handle, 14 days free
- [Log in](https://dishroute.app/app/login): staff and owner sign-in

## Help centre

- [Help centre](https://dishroute.app/docs): guides for restaurant owners and staff
- [Start your free trial](https://dishroute.app/docs/getting-started/start-your-free-trial): Create your DishRoute account with a restaurant name and workspace handle, start the 14-day free trial without a card and sign in for the first time.
- [Set up your restaurant profile and first branch](https://dishroute.app/docs/getting-started/set-up-your-first-branch): Add your restaurant name, logo and details, then set the address, hours and currency of your first branch in DishRoute.
- [Your first day checklist](https://dishroute.app/docs/getting-started/first-day-checklist): Everything to set up before your first service with DishRoute: restaurant profile, taxes, menu, tables and QR codes, staff logins and a test order.
- [Add staff and choose their roles](https://dishroute.app/docs/getting-started/add-staff-and-roles): Create sign-ins for your waiters, kitchen and cashiers, choose the right role for each person and understand manager approval PINs.
- [Pick a settings preset and set up this device](https://dishroute.app/docs/getting-started/settings-presets-and-this-device): Start from a restaurant type preset in DishRoute settings, then set theme, language and printer options for the device you are using.
- [Read your dashboard, reports and exports](https://dishroute.app/docs/manage/dashboard-and-reports): Use the Dashboard and Reports in DishRoute to see sales, orders and payments, choose a period and branch, and export to Excel or PDF.
- [Taxes, service charge and rounding](https://dishroute.app/docs/manage/taxes-and-service-charge): Set the currency, add taxes such as GST or VAT, add a service charge and choose how totals are rounded in DishRoute.
- [Printouts, paper sizes and languages](https://dishroute.app/docs/manage/printouts-paper-and-languages): Choose A4, 80 mm or 58 mm paper, English or Urdu, and customize the receipt, kitchen ticket, Z report and table QR cards in DishRoute.
- [Manage more than one branch](https://dishroute.app/docs/manage/branches-and-multiple-locations): Add branches, switch between them, limit staff to their location and see reports for one branch or all branches in DishRoute.
- [Request your own address or domain](https://dishroute.app/docs/manage/request-a-subdomain-or-domain): Use the DishRoute Address and domain settings to find your login link and ask for a branded subdomain or custom domain.
- [Use the live orders board and order history](https://dishroute.app/docs/manage/order-history-and-live-board): See every order as it moves from New to Served on the Live orders board, and search past orders and their timeline in Order history.
- [Set up your menu](https://dishroute.app/docs/menu/set-up-your-menu): Add menu categories and items with prices, photos, sizes and extras in DishRoute, import a menu from a spreadsheet and mark dishes sold out in one tap.
- [Add photos, sizes and extras to menu items](https://dishroute.app/docs/menu/photos-variations-and-modifiers): Give dishes photos, sizes such as Half and Full, and extras such as toppings, and choose how many options a guest may pick.
- [Mark items sold out and set availability](https://dishroute.app/docs/menu/mark-items-sold-out): Switch an item off in one tap when the kitchen runs out, bring it back later and limit items to certain hours or branches.
- [Print table QR codes](https://dishroute.app/docs/tables/print-table-qr-codes): Add dining areas and tables in DishRoute, print a QR card for every table so guests can scan to order, and replace a code that was copied or lost.
- [Add dining areas and tables](https://dishroute.app/docs/tables/add-areas-and-tables): Create areas such as Hall and Terrace, add tables one by one or many at once, and see which ones are ready for QR ordering.
- [Take your first order](https://dishroute.app/docs/orders/take-your-first-order): Follow a DishRoute order from the guest's QR scan through the live order board and kitchen to served, and place a manual order for a table as a waiter.
- [Cashier: take an order at the counter](https://dishroute.app/docs/orders/cashier-take-an-order): Open Take order, choose dine in, takeaway or delivery, tap dishes to add them, pick options, hold an order and resume it later.
- [Waiter: use the floor and table actions](https://dishroute.app/docs/orders/waiter-floor-and-tables): See live table colours, open a table, take an order, send it to the kitchen, ask for the bill, move a party and clear the table.
- [Use the kitchen display](https://dishroute.app/docs/kitchen/use-the-kitchen-display): Run the DishRoute kitchen display on a screen in your kitchen: stations, New, Preparing and Ready columns, timers, all-day counts and ticket printing.
- [Kitchen: stations, start, done and recall](https://dishroute.app/docs/kitchen/stations-bump-and-recall): Split tickets between stations such as Grill and Drinks, start and finish dishes, and bring back a ticket that was finished by mistake.
- [Accept cash, card and online payments](https://dishroute.app/docs/payments/accept-payments): Set up payment methods in DishRoute, take cash and card at the table, let guests pay online, split bills, add tips, give refunds and close the drawer.
- [Take a payment: cash, card, wallets and split bills](https://dishroute.app/docs/payments/take-a-payment): Collect cash with change, record a card payment, use JazzCash or Easypaisa, add a tip and split a bill in DishRoute.
- [Receipts, invoices and refunds](https://dishroute.app/docs/payments/receipts-and-refunds): Print or share a receipt, find an old payment and give a refund with an amount and a reason, with every refund kept on record.
- [Open the drawer, close the shift and read the Z report](https://dishroute.app/docs/payments/close-the-day-and-z-report): Open the cash drawer with a float, review the shift summary, count the cash at closing and print the Z report in DishRoute.
- [How guests order with a QR code](https://dishroute.app/docs/guests/how-guests-order-with-qr): See what your guests see when they scan a table QR code, order, pay, call a waiter and follow their order, with no app or account.
- [Guest invoices, paying and feedback](https://dishroute.app/docs/guests/guest-invoice-and-feedback): Explain how a guest pays from the phone, gets a digital invoice, shares it and leaves a rating, and how owners read the feedback.
- [Offers and coupons](https://dishroute.app/docs/growth/offers-and-coupons): Create automatic offers such as lunch deals and happy hours, and coupon codes guests type at checkout, then test them with Try a cart.
- [Customers and loyalty points](https://dishroute.app/docs/growth/customers-and-loyalty): Build a customer list from guests who leave a phone number, group them into segments and reward them with points and tiers.
- [Stock and inventory](https://dishroute.app/docs/growth/stock-and-inventory): Track stock items, receive deliveries, set recipes, record waste and count the shelf so dishes switch off before you run out.
- [Reservations and the walk-in waitlist](https://dishroute.app/docs/growth/reservations-and-waitlist): Take bookings by phone or from your booking page, see the day at a glance and keep a waitlist for walk-in guests.
- [Online ordering and your restaurant website](https://dishroute.app/docs/growth/online-ordering-and-microsite): Take pickup and delivery orders from your own web page, set delivery zones and keep a simple restaurant website with photos.
- [WhatsApp ordering and the WhatsApp inbox](https://dishroute.app/docs/growth/whatsapp-ordering-and-inbox): Answer guests from the WhatsApp inbox, use quick replies, send approved templates after 24 hours and take orders from chats.
- [Marketing campaigns and automations](https://dishroute.app/docs/growth/marketing-campaigns): Send an offer to a group of guests by WhatsApp, SMS or email, check the reach and cost first and see how many orders it brought.
- [Install the DishRoute staff app on Android](https://dishroute.app/docs/mobile-app/install-the-android-app): Install the DishRoute APK on an Android phone, sign in with your server address, email and password and choose your restaurant.
- [Mobile app screens for each role](https://dishroute.app/docs/mobile-app/app-screens-by-role): See what owners, managers, waiters, kitchen and cashiers get in the DishRoute staff app, with live updates and alerts.
- [Install DishRoute Restaurant Server on Windows](https://dishroute.app/docs/desktop-server/install-restaurant-server): Install the DishRoute Restaurant Server on one Windows PC, run the setup wizard, save the recovery kit and open the app from other devices.
- [Back up and restore the restaurant server](https://dishroute.app/docs/desktop-server/server-backups-and-restore): Set the daily backup time and folder, back up now, restore from a backup, and move to a new computer with your recovery kit.
- [Licence and updates on the restaurant server](https://dishroute.app/docs/desktop-server/server-licence-and-updates): Understand how the server licence works, what happens when it expires or the internet is down, and how to install updates safely.
- [Plans, trial and invoices](https://dishroute.app/docs/billing/plans-and-trial): How the DishRoute 14-day free trial works, what the Starter, Growth and Pro plans include, their limits, invoices, renewals and changing your plan.
- [Manage your subscription, usage and invoices](https://dishroute.app/docs/billing/manage-your-subscription): See your plan limits and usage, read and pay invoices, and control whether DishRoute support may open a session in your restaurant.
- [Platform team guide: restaurants, plans, support](https://dishroute.app/docs/platform/platform-team-guide): For the DishRoute team: manage restaurants, plans and subscriptions, open support sessions and approve domain requests.
- [Common problems and fixes](https://dishroute.app/docs/troubleshooting/common-problems): Quick fixes for common DishRoute problems: a QR code that does not open, no sound for new orders, a missing kitchen ticket, an item that cannot be ordered.
- [Printer problems](https://dishroute.app/docs/troubleshooting/printer-problems): Fix receipts or kitchen tickets that do not print, print too wide or too small, or print in the wrong language.
- [Offline or slow connection](https://dishroute.app/docs/troubleshooting/offline-and-slow-connection): What to do when DishRoute says it is offline, orders arrive late or a screen does not update, for cloud and on-site servers.
- [Sign-in and two-step problems](https://dishroute.app/docs/troubleshooting/sign-in-and-two-step-problems): Fix a wrong password, a locked PIN, a missing workspace choice or a lost two-step code, and reset a staff member two-step sign-in.
- [No sound for new orders or guest calls](https://dishroute.app/docs/troubleshooting/no-sound-alerts): Fix silent alerts for new orders, kitchen tickets and guest calls on a browser, tablet or phone.
- [A QR code does not open the menu](https://dishroute.app/docs/troubleshooting/qr-code-not-opening): Work through the reasons a table QR code fails to open: an old card, a changed code, no internet or an inactive table.
- [How QR table ordering speeds up service](https://dishroute.app/docs/articles/qr-table-ordering-for-restaurants): Practical advice for restaurant owners on QR table ordering: where the time goes in a normal service, what guests expect and how to roll it out calmly.

## Company

- [About](https://dishroute.app/about): ABT Dev Services, the team that builds and supports DishRoute
- [Contact](https://dishroute.app/contact): book a demo, contact@abtdevservices.com
- [FAQ](https://dishroute.app/faq): common questions from restaurant owners
- [Sitemap](https://dishroute.app/sitemap): every page by section (XML index: https://dishroute.app/sitemap.xml)

## Optional

- [Changelog](https://dishroute.app/changelog): recent releases
- [Partners](https://dishroute.app/partners): resellers and consultants
- [Privacy policy](https://dishroute.app/privacy)
- [Terms of service](https://dishroute.app/terms)
- [Data processing terms](https://dishroute.app/data-processing)
- [Refund policy](https://dishroute.app/refund)
