Questions owners ask
Short, honest answers. Cannot find yours? Send it to us and we answer within one working day.
How long does it take to go live?
Most restaurants are ready the same day. Create your account, add or import your menu, print your table QR codes and take your first order.
Do guests need to download an app?
No. Guests scan the QR on the table and your menu opens in their phone browser. No app, no signup and no login.
Can I import my existing menu?
Yes. Upload a spreadsheet, or a photo of your paper menu. We read the items and prices into a batch you review before anything is saved.
What happens when the internet is slow?
Orders are sent with retries and a unique key, so a weak connection never creates a lost or double order. Staff screens show their connection state and keep refreshing.
Which printers and screens work?
Any phone, tablet, laptop or smart TV with a modern browser. Kitchen tickets and receipts print on standard 80 mm and 58 mm thermal printers, invoices on A4.
Does it work with my currency and taxes?
Yes. Currency, tax inclusive or exclusive, service charge, rounding and tips are settings per restaurant. Plans are billed in USD, or in rupees in Pakistan.
Is it available in Urdu?
Yes. Staff screens and the guest menu work in English and Urdu, with right-to-left layouts. Each person picks their language. Arabic is next.
How do guests pay?
Cash, card on your terminal, or online through your own gateway account such as Stripe, Safepay, JazzCash or Easypaisa. Bills can be split and tips added.
Can guests order on WhatsApp?
Yes, with the WhatsApp ordering module on Pro. Guests message your number, get your menu link and receive order updates on WhatsApp.
I have several branches. Does that work?
Yes. Each branch has its own tables, staff and reports, with one central menu and branch prices. Owners see every branch live.
Who can see my data?
Only the staff accounts your restaurant creates, limited by their roles and branches. Your data is kept separate from every other restaurant.
Can I cancel any time?
Yes. Your plan runs until the end of the paid period and you can export your data. If you are not satisfied, ask within 7 days of your first payment for a full refund.