DishRoute records every payment against the order it pays, so the bill, the invoice and your reports always agree. Money records are never edited: a mistake is corrected with a refund or reversal that stays visible.
Take a payment
- Choose your payment methods. In the payment settings, switch on what each branch accepts: cash, card on your own terminal, online payment, bank transfer, mobile wallet or a custom method.
- Open the cash drawer. At the start of a shift, open the drawer with the cash float you start with. Cash payments need an open drawer.
- Open the bill. On Tables, tap the table to see its orders, what is paid and what is left to pay. Choose Request the bill when the guest asks for it.
- Record the payment. Choose the method and the amount. For cash, enter what the guest handed over and DishRoute shows the change.
- Share the invoice. The guest can view, download or share the digital invoice from their phone, or you print it on A4 or a thermal printer.
- Close the drawer. At the end of the shift, count the cash and close the drawer. DishRoute shows expected against counted cash and the difference.
Online payments
Guests can pay from their phone when your plan includes online payments and you connect a provider in the gateway settings. Supported providers include Stripe and Pakistani gateways; your credentials are stored encrypted. When an online payment succeeds, staff get a notification and the order shows as paid.
Split bills and tips
To split a bill, record several payments against it, by amount or by items, each with its own method. If tips are allowed in Settings > Orders & taxes, guests can add a tip when they pay online and staff can record tips at the table.
Refunds
Open the payment and give a refund with an amount and a reason. The refund is a new record, so your reports show both the payment and the refund. Only staff with refund permission can do this.
اہم
Take card payments on your own card terminal and record them in DishRoute. DishRoute never asks for or stores card numbers.
Related
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