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Marketing campaigns and automations

Send an offer to a group of guests by WhatsApp, SMS or email, check the reach and cost first and see how many orders it brought.

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On this page

Campaigns send an offer to a chosen group of guests. You see the results down to the orders it brought in.

Send a campaign

  1. Open Marketing and choose New campaign.
  2. Choose who gets it. Pick a segment from Customers or filter by rules.
  3. Write the message and choose the channel: WhatsApp, SMS or email.
  4. Check Reach and cost. The estimate shows how many guests get it and what it costs.
  5. Send now or schedule it for later.
  6. Open Results afterwards to see sent, read and orders brought in.
The Marketing screen with campaigns

Only guests who agreed to marketing messages are included.

Automations

Under Automations, switch on messages that send themselves at the right moment, for example a thank-you after a visit or a message to guests who have not come back.

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